Having problems receiving School Status emails? Try these troubleshooting steps: 

  1. Check your spam folder in your email. 
  2. Open ParentVUE and verify that your email is correct. If you have trouble doing this, you can email the school and we can check. 
  3. Make sure you have not accidentally unsubscribed to School Status by sending and email to [email protected].
  4. In your email filters, make sure that you have not blocked School Status. Also ALLOW or WHITELIST the following:
@channel.email 
@schoolstatus.com
convo* (as a sender)
 
Here are whitelist directions for some of the more popular email providers.

 

If you have taken all of these troubleshooting steps, you can ask your child's teacher to send a test email. If you still do not receive emails, please contact the school.